We guarantee total client satisfaction.
No attorney can ethically promise results for the outcome of your case, and neither can we.
But we can make you a guarantee. Our law firm is so committed to providing superior legal service, and we take each client’s personal well-being so seriously, we offer a 30-Day Client Satisfaction Guarantee on all contingency fee arrangements*:
Our Guarantee to You: 100% Client Satisfaction
If, during the first 30 days of our relationship, you are not 100% satisfied with our professional level of legal representation, if you are not 100% satisfied with the customer service you receive, if you are not 100% satisfied you made the right choice for any reason, you can walk away anytime within the first 30 days and owe us nothing with no questions asked.
*Most of our disability cases are handled on a contingency fee basis, meaning that our fee is a percentage of what we recover for you in your case.
If you were denied long term disability benefits, Social Security Disability or Veterans’ Disability Compensation.
We are prepared to help you now. 1-800-562-9830.
Why We Offer This Guarantee
Marc Whitehead & Associates assumes the responsibility to prove that our law firm is worthy of representing your disability claim – not the other way around.
We believe that you have the right to evaluate our competence as we represent you. You determine whether we meet (and surpass) your expectations as your disability law firm.
If for some reason you are not satisfied, our 100% Satisfaction Guarantee removes your financial risk as a consumer, as you are able to move on to retain legal services elsewhere within the first 30 days and owe us nothing. We will hand your case file over to you and wish you every success with your case.
Of course we never intend to lose you as a client. In fact, we strive to reinforce our commitment to you through our Client’s Bill of Rights.
How Our Guarantee Differs from Other Law Firms
Most law firms work under the theory of quantum meriut, which is Latin for “as much as he deserved” — or the actual amount to be paid for legal services, when services end unexpectedly.
Under quantum meriut, if a client is unhappy with the attorney he or she has retained and decides to leave that attorney and seek other counsel, that attorney is generally entitled to receive payment for the work already performed on the case.
As part of our satisfaction guarantee, Marc Whitehead & Associates waives its right to quantum meriut for the first 30 days of contingent fee cases.
Our special approach to client care offers you a level of service that few other law firms in the country can match. We want you to have utmost confidence in our abilities. We want you to understand your case and your legal options, and to have excellent communication with our lawyers and professional staff.
With our satisfaction guarantee to give you our best legal effort and service, you have little to lose – and, perhaps, everything to gain.
Find out what we do to make it easy for our clients to obtain the disability benefits they deserve.